This checklist is simply a guide for identifying possible problems. The presence of some of these conditions does not necessarily prove that job problems exist. Use the checklist as a worksheet, and discuss concerns about employee performance with Duke EAP staff, as appropriate.

A.	Quality and Quantity of Work The employee has: Clearly refused to do assigned tasks. Repeatedly made errors in spite of increased guidance. Shown a significant increase in errors. Made unreliable or false statements. Substantially reduced the quantity of work. Manifested inconsistent, "up and down" quantity and/or quality of work. Engaged in behavior that disrupts workflow. Often procrastinated on significant decisions or tasks. Often required more than usual supervision. Often provided unsupported explanations for poor work performance. Demonstrated a noticeable change in written or verbal communication. Other (please specify)
B.	Interpersonal Work Relationships The employee has: Shown significant change in relations with co-workers, supervisors, and/or others. Engaged in frequent or intense arguments. Exhibited verbal abusiveness. Exhibited physical abusiveness. Often appeared withdrawn or less involved with people. Avoided contact with supervisor. Frequently expressed frustration or discontent. Shown significant change in frequency or nature of complaints. Been the subject of complaints by co-workers or subordinates. Made cynical, "distrustful of human nature," comments. Demonstrated an unusual sensitivity to advice or critique of work. Responded unpredictably to supervision. (please specify ___________) Exhibited a passive-aggressive attitude or behavior, (i.e., "doing things behind your back").
C.	General Job Performance The employee has: Had excessive unauthorized absences - # in last 12 months. _______. Had excessive authorized absences - # in last 12 months. _______. Had excessive use of sick leave - # in last 12 months. _______. Had frequent Monday/Friday absences or other pattern. Had frequent unexplained disappearances. Had excessive "extension" of breaks or lunch. Frequently left work early - # of days per week or month. _______. Been the subject of increased concern about, or has been involved in actual incidents or safety offenses _____________. Experienced or caused job accidents. Had a major change in duties or responsibilities. Interfered with or ignored established procedures. Demonstrated an inability to follow through on job performance recommendations.
D.	Personal Matters The employee has: Exhibited changes in or unusual appearance (i.e., dress, hygiene). Exhibited changes in or unusual speech (e.g., incoherence, stuttering, volume, or tone). Exhibited changes in or unusual physical mannerisms (e.g., gestures, posture). Exhibited changes in or unusual level of activity (i.e., much reduced or increased). Engaged in unusual topics of conversation. Engaged in detailed discussions about death, suicide, or harming someone. Become increasingly irritable or tearful. Exhibited persistently boisterous or rambunctious behavior. Manifested unpredictable or out of context displays of emotion. Expressed unusual fears. Demonstrated a lack of appropriate caution. Engaged in detailed discussion/s about obtaining or using drugs and/or alcohol. Experienced personal relationship problems (e.g., with spouse, girl/boyfriend, children, in-laws) that negatively impact work performance (e.g., spending time away from work station, or increasing the number of personal phone calls). Made unfounded accusations (i.e., has demonstrated unfounded feelings of persecution and/or paranoia). Engaged in secretive or furtive behaviors. Exhibited memory problems (e.g., difficulty recalling instructions, data, past behaviors). Frequently been sick with colds, flu, or other illnesses. Come to work with alcohol on breath. Expressed excessive fatigue. Made unrealistic self-appraisals or grandiose statements. Engaged in temper tantrums or angry outbursts. Exhibited a demanding, rigid, inflexible attitude. Experienced a major change in physical health. Expressed unfounded concerns about sexual behavior or sexual harassment.

Job Deficiency Checklist